Position: Café Manager
Classification: Full-Time Hourly Non-Exempt
Reports To: Director of Food Service
About Us:
Lenawee Christian Ministries provides a Christ-centered education, spiritual development, and wellness services to the Lenawee County community, centered around Jesus Christ.
Position Summary:
As a Cafe Manager, you will be responsible for overseeing the day-to-day operations of the Cafe. Your primary objective is to ensure the smooth functioning of the establishment, provide excellent customer service, and drive profitability. You will lead a team of employees, coordinate various scheduling, and maintain high standards in all areas.
Key Responsibilities:
- Operations Management:
- Manage all aspects of the cafe’s operations, including opening and closing procedures, inventory management, and maintenance of equipment and facilities.
- Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements.
- Develop and implement efficient workflows and processes to optimize productivity and customer service.
- Staff Leadership and Development:
- Recruit, train, and supervise cafe staff, including corner park concessions staff.
- Schedule shifts, assign tasks, and monitor performance to ensure smooth workflow and customer satisfaction.
- Customer Service and Sales:
- Foster a customer-centric environment and provide exceptional service to ensure a positive customer experience.
- Handle customer inquiries, complaints, and feedback in a timely and professional manner.
- Implement strategies to increase sales, such as suggestive selling, promotions, and weekly specials.
- Portion and Quality Control:
- Monitor food and beverage quality, presentation, and portion control to maintain high standards.
- Seek customer feedback and suggest changes to the menu and offerings based on customer preferences and trends.
Qualifications:
- Christian Faith:
- Profess and demonstrate a personal commitment to Jesus Christ as Lord and Savior.
- Adherence to Christian principles and values in both personal and professional life.
- Educational Background/Experience:
- Proven experience in a managerial role within the food and beverage industry, preferably in a cafe setting.
- Strong leadership and interpersonal skills to effectively manage a diverse team and foster a positive work environment.
- Excellent customer service skills with a focus on exceeding customer expectations.
- Strong personal relationship with Jesus Christ
Application Process:
- Interested candidates are invited to submit their resume and a cover letter addressing their qualifications and commitment to the school’s mission to hr@lenawee.org
- Lenawee Christian Ministries is an equal opportunity employer.
